CONSULTING, TRAINING, AND KEYNOTE TOPICS
All of Haydn's speeches are customized. He works with you to understand your audience, your theme, and your goals for the presentation. The following titles and contents can be mixed and matched to create the perfect program for your audience.
Sticking Points: How to Get the 4 Generations Working Together in the 12 Places They Come Apart
They’re here. For the first time in history, you have four generations in your workplace and five generations as customers. Today you have to understand Traditionalists, Baby Boomers, Gen Xers, and Millennials just to write an email that won’t make someone angry. These generations think differently, vote differently, buy differently, and dress differently. Not understanding these differences creates conflicts and loses sales. You will learn…
How to Speak Millennial and Get Better Results Managing All Your Generations
The newest generation – the Millennials (ages 14-34) – are here, and the Traditionalists, Baby Boomers, and Generation Xers only know one thing: it’s not business as usual. From their multitasking to their smart phones, the text message generation has a different approach. Organizations that figure out how to attract them, adjust to them, and retain them now will jump far ahead of those that ignore them until they make up half the workforce in 10 years.
Stop Losing Half of Your Sales: How to Traditionalists, Baby Boomers, Gen Xers, and Millennials
They’re here. For the first time in history, you have four generations in your workplace and five generations as customers. Today you have to understand Traditionalists, Baby Boomers, Gen Xers, and Millennials just to write an email that won’t make someone angry. These generations think differently, vote differently, buy differently, and dress differently. Not understanding these differences creates conflicts and loses sales:
Leading Through the 6 Change Reactions: Why Change Stalls and What You Can Do About It (For Leaders, Managers, And Supervisors)
When they announce changes, leaders tell their people that change is now a fact of life. But there is another fact of life: people respond to change in six ways. When leaders and managers ignore the 6 Change Reactions, they make change harder than it needs to be. But you and your leaders can create a change wave rather than struggle to push the change forward.
This humorous, fast paced session presents a breakthrough approach to change. You’ll understand The 6 Change Reactions and…
Understanding the 6 Change Reactions: Making Change Faster and Easier for All of Us (For All Employees)
Change may be the new normal but the emotions it creates sure shakes up people. Just as the tsunami kills more people than the actual earthquake, people’s emotional reactions to change cause more problems than the change itself. This humorous presentation will help your people identify how they and their team mates or customers respond to change. Since people respond to change differently, understanding The 6 Change Reactions will help them ride the change wave and to…
Finding Darth Vader: Deal with the Light Eaters and Your Negativity Problems Go Away (For leaders, managers, and supervisors)
Negative and resistant people can be helpful, irritating or dangerous. But most leaders (and coworkers) lump negatively-oriented employees together and treat them the same. That is a big mistake. Managers make things worse by the way they lead negative employees: they engage the helpful negative people too late and too long, intensify the irritating negative people by ignoring them, and strengthen the dangerous negative people by fighting them. As a result, the crabby people win, and their influence pulls down the rest of the team or organization.
This presentation uses laughter and unforgettable metaphors to teach leaders and coworkers how to tell the difference among the three types of negative employees — the Hound Dogs, the Yippers and Yappers, and the Light Eaters. It also provides simple and practical answers to the most popular questions hundreds of leaders have asked about turning negative situations around: