Finding Darth Vader: Deal with the Light Eaters and Your Negativity Problems Go Away (For leaders, managers, and supervisors)
Negative and resistant people can be helpful, irritating or dangerous. But most leaders (and coworkers) lump negatively-oriented employees together and treat them the same. That is a big mistake. Managers make things worse by the way they lead negative employees: they engage the helpful negative people too late and too long, intensify the irritating negative people by ignoring them, and strengthen the dangerous negative people by fighting them. As a result, the crabby people win, and their influence pulls down the rest of the team or organization.
This presentation uses laughter and unforgettable metaphors to teach leaders and coworkers how to tell the difference among the three types of negative employees — the Hound Dogs, the Yippers and Yappers, and the Light Eaters. It also provides simple and practical answers to the most popular questions hundreds of leaders have asked about turning negative situations around: